Front Office Staff – Lekhwar Hospitality

As the first point of contact for guests, our Front Office Staff play a key role in delivering warm, efficient, and personalized service. You’ll handle check-ins, check-outs, reservations, and guest inquiries, ensuring every interaction reflects Lekhwar Hospitality’s commitment to excellence.

Key Responsibilities:

• Greet guests warmly and assist with check-in/check-out procedures

• Manage reservations and room assignments accurately

• Respond to guest inquiries and resolve issues promptly and professionally

• Coordinate with housekeeping and other departments to meet guest needs

• Maintain records and handle payments efficiently

Requirements:

• Prior experience in front office or customer service preferred

• Strong communication and interpersonal skills

• Professional appearance and positive attitude

• Basic computer knowledge; familiarity with hotel management systems is a plus

• Flexibility to work shifts, including weekends and holidays