Top 10 skills needed for the hospitality industry
Top 10 skills needed for the hospitality industry
Hospitality is one of the most booming industries in the world today. Wherever you go, hotels and hoteliers have made a mark for themselves. There has been a constant increment in competence and the quality of hospitality services. Being in the industry requires you to develop and harness your soft skills, as the services require you to engage with people. If you are actually interested in the industry, it is going to be quite easy for you to strengthen your soft skills. Take a look at these top 10 skills needed for the hospitality industry:
- Communication Skills: Hospitality requires you to closely engage with your visitors and guests. Therefore, you need to be a master at communicating clearly and confidently.
- Networking; In order to grow your hospitality business, you need to develop a loyal clientele, who would visit you often. The top requirement for this would be your networking skills.
- Flexibility Skills: This is not your regular 9-5 job. Hospitality involves hosting round the clock, and hence you must be comfortable working at odd hours.
- Language Skills: If you are able to understand and communicate well with your client’s language, you are good to go.
- Multi-tasking: Being into the hotel and tourism business would want you to be a jack of all trades. Not only should you be a multi-tasker at your forte, but you should be able to handle the spontaneous requirements of your guests as well.
- Commitment: The beauty of a sincere employee is that their commitment is clearly visible. If you are committed to your duty, you wouldn’t feel the work pressure. However, if you are doing the job just for the money, it is going to give you a tough ride.
- Cultural Awareness: Your guests are going to arrive from different corners of the world. Being culturally aware is going to help you to mingle well with them.
- Customer Service: To turn your guests into loyal customers, your service has to be top-notch. Make sure that your customers are not only satisfied but delighted with your services.
- Organisational Skills: Organisation is the backbone of the hospitality industry. Since everything has to follow a schedule and routine, make sure that your day is planned ahead, keeping in mind all your guests and their requirements.
- Readiness to accept challenges: Any booming industry also calls for a great level of competence. The hospitality industry thrives on a can-do attitude. You have to be prepared, at all times, for unexpected difficulties.
Interested in knowing more about Hospitality? You should know about Lekhwar hospitality. Lekhwar is an innovative company that is going to assist you in your hospitality business. Take a look at their website to know more.
5 Hotel amenities your guests expect the most
5 Hotel amenities your guests expect the most
The hospitality industry is all about building a reputation among your guests so that they visit again and recommend your hotel to others. A single negative review can harm your reputation to a great extent. Therefore, make sure that your guests are provided with all expected amenities, so that they have a comfortable stay and then give positive reviews. Take a look at these five hotel amenities your guests expect the most:
- We all are so dependent on technology these days. Providing a good WiFi connection with good speed is going to impress your client more than anything else. Be it a work trip or a casual one, a good WiFi connection is definitely going to be appreciated by all your visitors.
These five basic amenities are the most expected by your guests. Lekhwar Hospitality services also provide great content for hotel enthusiasts. They also cater to other various hotel needs such as design, development, hotel lease and much more! Contact Lekhwar Hospitality today to know more.
Top 5 hospitality trends that will reshape the Indian hospitality Industry in 2021
Top 5 hospitality trends that will reshape the Indian hospitality Industry in 2021
The Corona outbreak has been a real challenge to us all, especially if you are a travel freak. Being cooped inside the four walls has us all left with a strong desire to see the world more often and to enjoy and appreciate it more. However, the outbreak has also led to multiple fundamental changes in the hospitality business. Your hotel experiences are going to change drastically. Let us take a look at the top 5 hospitality trends that will reshape the Indian hospitality Industry in 2021.
- Technology: With the rise of the need for contact-less engagement in a post-Covid world, hotels have to prioritise the need for innovative technology for check-ins, stays, and check-out. Online payments have become a potent tool for contactless payments. Regular and continuous sanitisation of staff, luggage, guests, rooms, is also going to be upheld. In relatively bigger hotels, the use of robots is also going to be undertaken to ensure as little human contact as possible.
- Less is more: With the rise in the Covid pandemic, people have become more and more conscious about their traveling choices. There has been an increasing demand for humble and personalised travelling experience instead of the previously preferred decadence and luxury show off.
- Staycation: There is also an increasing tilt towards the preference of small staycations rather than big hotels. People feel more comfortable renting beautiful apartments with great views locally instead of going for big hotels with a large number of travelers as the chances of getting infected there would be real.
- The next generation traveling: Apart from staycations, people are also going for options like Airbnb and other such options. Solo traveling has acquired quite a hype and people are preferring cheaper staying options.
- Personalised experiences: There has also been a shift towards an authentic traveling attitude which requires customised options for each guest. Therefore, the hospitality industry is becoming more and more conscious about delivering personalised experiences for individual guests instead of conventional package deals.
If you are interested in knowing more about such trends, you might have a knack for building your career in the industry. Lekhwar hospitality and Tourism school could provide the wind underneath your wings. Lekhwar is quite reputed for churning out exceptional professionals into the industry. Check out their website to know more!
THE IMPORTANCE OF WORKING CLOSELY WITH HOSPITALITY EXPERTS
THE IMPORTANCE OF WORKING CLOSELY WITH HOSPITALITY EXPERTS
While most people have heard of the phrase “hospitality professionals”, many are foreign with the term and its exact definition.
So, Who is a Hospitality Expert?
A Hospitality Expert gives access to funding and management advice to businesses that operate in the hospitality sector. Funding is secured, thanks to relationships that are in place with investment and lending partners.
What Is The Importance Of Hospitality?
Hospitality facilitates essential services (i.e., lodging and food) for travellers, whether they are on the move for reasons of necessity, fun or luxury. Hospitality is a significant factor in each vacation and business trip and is thus chief to individual customers and businesses.
So, What Is The Importance Of Working Closely With Hospitality Expert?
Hospitality professionals play a salient role in the present service industry. These people work for many different hospitality businesses that operate all around the world, providing accommodation services to their respective customers.
There’s a strong demand for hospitality professionals all over the world — a trend that isn’t expected to go down anytime soon. More than 50,000 new hospitality jobs will be created within the next year, according to the Bureau of Labor Statistics (BLS).
With the hospitality industry manifesting extreme growth with increasing demand for skilled workers, this is a perfect time to start a business in hospitality and working closely with a hospitality Expert.
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