How Do Hospitality Consultants Help In Reviving Business Post Lockdown

How Do Hospitality Consultants Help In Reviving Business Post Lockdown

Life is slowly but steadily returning back to normal, now that ‘Unlock’ is being rolled out in phases. The Hospailtiy Industry is one of the worst-hit sectors because of the global Corona pandemic. Despite these turbulent times, many hospitality establishments have swum across the wild currents reviving their business with the help of hospitality consultants and thus, emerging out much stronger than before. Lekhwar Hospitality, one of the leading hospitality consultancy is proud to be a part of this revival movement. Our high-quality Customer Service in the Hospitality Industry is key to many hotels, resorts, restaurants and hospitality chains witnessing resounding success and growth.

How do we help your business get back on track?

At ground level, we needed to rethink and reinvent our strategies as this was one of a kind daunting situation. We devised an actionable plan which would ensure sustainable development for us as well as our clients while not compromising on key performance indicators.

Cash Conservation – Holding fruitful collaborations and honest conversations with all our stakeholders including the landowners (for our leased hotels), vendors, operators and our employees. It has been heartening to see everyone being empathic about the challenging situation; join hands and come together to work for this cause, helping each other grow and develop.

Contactless Check-in & Dining – We have helped many hotels, restaurants and resorts introduce mobile check-in or virtual check-in points to reduce contact as far as possible. Preventing congregation at the check-in desk during peak hours and doing away with the use of potentially contaminated key cards is essential. This would also reduce the risk of infection & disease contraction.

Smart contact tracking – It is essential for hospitality setups to have an efficient backup system in case of emergency and disease phases. Mobile contact tracing apps augmented by AI Features can be a great deal of help during an unexpected outbreak, as they monitor for early signs, and manage inventory. Real-time transfer of guests to a well-protected environment is also possible. Personnel can also utilize inventory optimization software to accommodate emergency readiness protocols.

In addition to the above, we are also striving to collaborate with the government through various industry bodies and volunteering in steps facilitate an appropriate economic stimulus package to the industry. As a hospitality entrepreneur, you can be double sure of our excellent Customer Service in the Hospitality Industry. We empower your organisation by improving customer relationships at every touchpoint in the guest journey. We restructure your team and provide them with well-equipped training sessions which boosts their multi-skilling potential. We also have helped numerous hospitality establishments in redefining H&S standards for cleaning and housekeeping, creating novel SOPs for receiving guests so that the team, as well as guests, can feel safe. Last but not the least, we also help in devising personalized packages and cancellation friendly offers. Grow your hospitality business with the top hospitality consultancy in India-  Lekhwar Hospitality.

Types of Hospitality Services

Types of Hospitality Services

Any company dealing with customer satisfaction focussed on meeting leisurely needs, rather than basic ones, is a part of the hospitality industry. The hospitality industry consists of a broad spectrum of services which include lodging, event planning, theme parks, transportation, cruise line, and additional fields within the tourism industry. Today, Tourism and Hospitality are one of the major contributors to our national economy thanks to the advent of the digital revolution. Which is why it is imperative to give enhance focus on improving the quality and performance of the Types of Hospitality Services. Being the leading manpower consultancy in India, Lekhwar Hospiarliy takes this opportunity to educate its clients about the basic facts of hospitality services,

There are four segments of the hospitality industry: Food and beverages, Travel and Tourism, lodging, and recreation.

1. Food and Beverages – Popularly known as F&B, it is the largest segment of the hospitality industry. In a rapidly developing country like India, its contribution to the GDP is expected to grow from 3% to 16% by next year. Establishments primarily engaged in preparing meals, snacks, and beverages for immediate consumption on and off the premises are what constitute the F&B industry. It has also witnessed diversification into kiosks, pick up joints and mobile stalls we often come across at leisure centres such as movie halls, bowling alleys, gaming hubs etc.

2. Travel and Tourism – Services related to moving people from place to place come under Travel and Tourism. Anything that helps us to travel such as buses, cabs, planes, ships, trains and so on are part of the industry as well. In a developing economy such as ours, modern families are focussed more on living the moment than saving huge chunks for the future. This has to lead to more and more people spending money on leisure travel and explore new places, cultures, food and entertainment. Numerous companies also take their employees on tours, mixing work with recreation, as a part of enriching employee experience. This is yet another sector that needs to be tapped for maximizing prospects.

3. Lodging – Travelling somewhere far means staying overnight for rest, rejuvenation or recreation. Lodging means accommodation for a period or a place to sleep for one or more nights. With the growth and development of the industry, lodging options have also diversified into fancy hotels, youth hostels, elder hostels, campgrounds, motels etc. Lodging businesses provide customized stay solutions catering to various clients like long-stay travellers, budget travellers, business travellers, leisure travellers, and special travellers like people working with the government, airlines, and military.

4. Recreation – Taking a break from their relentless work schedules, chaotic environment and busy family scenario, many people indulge in activities related to rest, relaxation, and enjoyment. The goal of recreation is to refresh a person’s body and mind. The recreation sector is also seeing favourable growth as majority individuals are focussing more on mental, spiritual and physical health. Spas, wellness resorts, multiplexes, theatre, amusement parks, zoos and museums, spectator sports and participatory sports are all parts of the recreation business.

Lekhwar Hospitality is a top manpower agency in India that caters to all types of hospitality services. We not only fulfilling staffing requirements but conduct training and performance enhancement sessions so that your staff is empowered to multitask and increase the productivity of your hospitality establishment. Our industrial experience and market exposure along with excellent service standards has garnered the trust and appreciation of several clients who own hotels, restaurants, resorts, a chain of hospitality setups etc. Grow your business and maximize your profits with the pioneer in types of hospitality services- Lekhwar Hospitality.

Hire One Of The Best Hotel Recruitment Agencies in Delhi NCR

Hire One Of The Best Hotel Recruitment Agencies in Delhi NCR

Lekhwar Hospitality is Best Hotel Recruitment Agencies in Delhi NCR, that is renowned for helping many restaurants, hotel, resorts and other kinds of hospitality chains boost their business through productive manpower arrangement.  Helping hospitality businesses obtain the right kind of qualified manpower according to their unique organisational and administrational needs & requirements is our forte.

Our panel of human resources experts collects and assesses CV’s, checks the reference and filters talented job seekers using the best interview technique. Meanwhile, you can invest your time and efforts in other important things essential for your business development. Our exceptional personnel understand your business and goals. In addition to the above, we have industry and market-oriented professional who can help you with large -scale kitchen equipment, interior designing, industry & market knowledge, salary levels, market trends, and the skills that are required to be successful in the industry. Our resourcefulness, PR and a strongly interconnected network comprising of reputed dealers, supplier, vendors and agencies also account for our stronghold in the industry.

Lekhwar Hospitality has successfully helped in the recruitment of candidates in senior and mid-level authority positions, including General Managers, Financial Controllers, Directors of Room Operations, Food and Beverage Directors, Directors of Sales and Marketing, across various hierarchial & distinctive positions essential to the success of a hotel operation. Moreover, our top manpower consultancy agency in Delhi addresses various aspects such as addressing different sorts of properties inside the convenience business, including indulgence properties, objective resorts, and upscale hotel systems.

Lekhwar Hospitality believes in trust, discretion, and confidentiality. We try to bring great value beyond the basic executive and recruitment of candidates. Which is why our ability to recruit excellent candidates is unmatched. Get in touch with the best Hospitality consultancy in Delhi today.

Quality Service Management in Tourism and Hospitality

Quality Service Management in Tourism and Hospitality

Did you know that ‘doing things wrong’ accounts for 30 or 40% of operating costs in service management in tourism and hospitality? The satisfaction of customers is the cheapest mean of promotion as per the research studies conducted by Knutson and Naumann. Studies also suggest that it is six to seven times more expensive to gain a new customer than it is to retain an existing customer. Got the gist, right?

The crux of the hospitality business is not just acquisition or diversification but customer retention. In fact, a 5% increase in customer retention can increase profits by 25% to 95%!

Explore the concept of quality management in the Hospitality sector along with Lekhwar Hospitality, who are expert pioneers in Quality Service Management in Tourism and Hospitality. If you own a chain of hotels resorts or restaurant, you might want to consider hiring the best hospitality consultant in India. Our team of exceptional talents train you and your team in the application of quality assurance, control and monitoring aspects.

Lekhwar Hospitality ensures Quality Service Management in Tourism and Hospitality through the continuous quest and delivery of services and products according to the standard expected. By making use of tools that calculate and improvise the quality service and mechanisms for quality recognition we often help our clients to exceed their consumer expectations. Through performance enhancement workshops, profitability scaling, innovative strategies along with improvisation of quality service and mechanisms we ensure your business represents a steady growth chart.

If you are one among these, Lekhwar Hospitality is here to help!

• Confident, self-motivated and passionate entrepreneurs
• Business managers looking to improve performance
• Managers, supervisors and team leaders
• Small business owners and entrepreneurs.
• Anyone interested to develop knowledge for better career prospects

We ensure tremendous improvement in the functional quality, environment, and technical quality of your hospitality setup. We also help you bring consistency in the 5 dimensions of service that is,  assurance, reliability, empathy, tangibility and responsiveness. Get in touch with the top hospitality consultants in India today.